Bloody typical
I was in the middle of renewing my car insurance this afternoon. Why it didn't renew itself at the end of last month I've got no idea, so I had to phone the insurance company to ask them if I'm insured or not. Since I've been so lethargic in the evenings, and busy with work during the day, this is the first chance I've had to try and sort it out. Anyway, we get pretty much to the end of it all, and then they ask if I have any motoring convictions. No, I said. Points? they asked. Yes, three, I said. What's the code? they asked. What code? I replied. The code on your licence. I've got no idea, I'm at work and my licence is at home. We can't set up the insurance without the code. You can phone the Licencing Authority and ask them to tell you what the code is. Give me a contact number and I'll call you back later and we'll get your insurance sorted out, they said. Ok, my number is 01.... and then the phone went dead.
Not just my phone. Every phone in the building. And since I was the only IT person on site today, and the phones are now controlled through the computers, I had to sort it out. Isn't it great how IT people have to fix anything and everything just because it has a plug on it? The phones went off the other week as well, but I was out of the office at the time and a colleague dealt with it. He was taking the afternoon off to take his newborn baby for some jabs though, and didn't leave any instructions on what to do.
Well, tough, I had to call him, as I had no idea how to proceed. Can't call on the main phones, as they are inactive. Can't call on my mobile, as I soon discovered it wasn't in my pocket. Must still be on the bedside table, charging.
Borrow a company mobile off someone, call colleague, he tells me what I need to do. Ok, get that done, sort out the internet access as well, everything's cool at work. First I hear that the phones are fixed is when the receptionist puts a call through to me, and it wasn't a call from the phone company to tell me it's fixed. H'mmmm. Ok then.
The upshot if it all is, by then it was too late to sort out my car insurance and driving licence. Here's hoping I'll have a chance to call them tomorrow. And wait in a queue to talk to an advisor. And go through the whole bloody process again.
